The Solace Prime Care team — compassionate, professional home care rooted in Sheffield

About Solace Prime Care

Compassionate, Professional Home Care — Rooted in Sheffield

We are a small, local, CQC-regulated home care provider — built around the belief that everyone deserves to live with dignity and independence in their own home.

Why Solace Prime Care was founded — Sheffield home care

Who We Are

Why Solace Prime Care Was Founded

Solace Prime Care was founded on a simple conviction: that home care in Sheffield should be genuinely personal, consistently delivered, and rooted in respect for the individual.

Too often, care can feel rushed and impersonal. We set out to do things differently — a small, locally based team that knows its clients by name, sends familiar faces, and takes the time to deliver care properly.

Today we support adults of all ages across Sheffield and South Yorkshire — including people living with dementia, physical disabilities, mental health conditions, and learning disabilities — always with dignity at the centre.

Our Values

Six Values at the Heart of Everything We Do

Dignity

Every person is treated with respect, privacy, and the recognition that they remain in charge of their own life.

Independence

We support people to do what they can for themselves, stepping in only where genuinely needed.

Compassion

We lead with kindness. We listen, we care, and we treat every client as we would our own family.

Reliability

Familiar faces, on time, every time. Consistency is the foundation of trust and great care.

Respect

We honour each person's culture, beliefs, routines, and preferences in everything we do.

Inclusivity

Our diverse team reflects the communities we serve across Sheffield and South Yorkshire.

Our People

A Team That Reflects the Communities We Serve

Our carers are the heart of everything we do. They are fully vetted with Enhanced DBS checks, trained to a high standard, and — most importantly — chosen for their warmth, patience, and genuine care for people.

We are proud of our diverse team, which reflects the rich communities of Sheffield and South Yorkshire. Our carers speak a range of languages including Urdu, Punjabi, Hindi, and Arabic, helping us deliver care that feels familiar and culturally respectful.

The diverse Solace Prime Care team serving Sheffield and South Yorkshire

Independently Regulated by the Care Quality Commission

Solace Prime Care is registered with and regularly inspected by the Care Quality Commission (CQC) — the independent regulator of health and social care in England. This means our quality of care is independently monitored and held to national standards.

View Our CQC Profile →

How It Works

From First Call to Ongoing Care — Here Is How It Works

1

Get in Touch

Call us or complete our enquiry form. We listen carefully to understand your situation — with no pressure and no obligation.

2

Free Initial Assessment

We visit at a time that suits you to understand your needs, your home, and your routine in detail.

3

Your Personalised Care Plan

We build a tailored care plan around your preferences, goals, and the support you actually want.

4

Meet Your Carer

We carefully match you with a carer whose skills and personality suit you, and introduce them before care begins.

5

Care Begins

Your familiar carer delivers care with dignity and no rushing, following your plan and your preferences.

6

Ongoing Review & Support

We review your care regularly and adapt as your needs change — and we are always just a phone call away.

Get in Touch

Speak to Our Care Team — We'd Love to Help

Tell us a little about your needs and we will be in touch within 2 working hours. Or call 0114 442 0772.